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Symptom
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Possible Causes
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Corrective Action
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Motor will not start but fuses do not blow.
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No voltage at control box or disconnect switch. |
Replace blown fuse. |
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No voltage at pressure switch. |
Replace faulty pressure switch. |
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No voltage at control box. |
Rewire supply to control box. |
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Cable or splices bad. |
Consult licensed electrician or serviceman. |
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Control box incorrectly wired. |
Reconnect control box correctly (see wiring instruction diagrams). |
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Fuses blow or overload protector trips when motor starts.
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Check fuse size against chart in owners manual. |
Install correct fuse or time delay fuse. |
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Check wire size against chart in owners manual. |
Install correct size wire. |
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Check control box to see if starting capacitor has blown out. |
Replace starting capacitor. Replace start relay if defective. |
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Check capacitor rating. Check start relay. |
If voltage variation is greater than +/- 10%, call power company or local hydro authority to adjust voltage. |
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Check that line voltage is within +/- 10% of nameplate voltage while motor is running (under load). Check control box wiring diagram against incoming power hookup. Check your supply wire color coding. |
Reconnect leads to match wiring diagram in control box cover. Reconnect power supply wires so wire color code matches motor lead color code. |
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Examine all connections and wiring in control box. |
Disconnect power and repair or replace faulty wire. If necessary, pull pump ( make all possible above ground checks first). |
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Check for locked shaft in pump. |
If pump is locked, replace it. Clean thoroughly of all sand or lime before reinstalling pump. |
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Consult licensed electrician or qualified serviceman. |
Do not attempt to disassemble pump or motor. |
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Fuses blow or overload protector trips when motor is running.
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Check that line voltage is within +/- 10% of rated nameplate voltage while motor is running. |
Check that line voltage is within +/- 10%, call power company to adjust voltage. |
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Check temperature of control box. |
Do not mount control box in direct sunlight. |
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Compare voltage and horsepower on motor nameplate with those given on control box nameplate or on circuit diagram inside control box cover. |
Replace control box if numbers do not match. |
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Check wire size against wiring chart (in pump manual or control box cover). |
Install correct wire size. |
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Pump starts too frequently.
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Check all tank connections with soapsuds for air leaks. |
System must be air and water-tight. |
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Check for defective switch or switch out of adjustment. |
Readjust or replace pressure switch. |
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Make sure check valves are not leaking back. |
Replace check valves if necessary. |
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Pre-charged tanks; check tank pre-charge air pressure, check for leak in bladder. Standard tanks check for air leaks. Check Air Volume Control (AVC). |
Pre-charge tanks: adjust air pressure to 2PSI (13.8kPa) less than pumps cut-in pressure(when there is no water pressure on system). Replace bladder if necessary. Standard tanks: repair or replace tanks, replace AVC if necessary. |
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Raise drop pipe one length at a time until water stands in pipe. |
Replace pipe above that point. |
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Measure distance from pressure switch to tank. |
Move switch to within 1 ft. (.3M) of tank. |
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Little or no water delivered.
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Examine valve. |
If stuck, free valve, if installed backwards, reverse it. |
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Determine lowest water level in well while pump is running and compare to pump depth setting. |
Lower pump further into well (but at least 5 ft. ( 1.5M) above bottom of well). Throttle pump discharge until discharge equals recovery rate of well. NOTICE: Running pump while air locked can cause loss of prime and seriously damage pump. |
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Check voltage at control box with pump running. Check incoming wire size and power supply wire size against chart in your manual. |
Install larger wire from meter to control box. Install larger wire from control box to pump. If necessary, have power company raise power supply voltage. |
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Pull pump and check condition of screen. |
Clean or replace as necessary. |
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Pull pump and examine check valve. |
Free check valve. |
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Make sure system is clear of obstructions and pump is in solid water and operating normally. |
Replace pump. |
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Air or milky water discharge from faucets.
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Check for presence of gas in water. |
Remove bladder orifices; plug tees. Be sure plugged tees do not leak. If necessary, separate gas from air before it enters pressure tank. |
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Make sure ports and ball-check valves are clear. |
Replace control if necessary |